Supervisor

Dj Suren has an opening for a Supervisor based in Vilankurichi, Coimbatore. No experience? You can still apply. Salary is up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and Typing speed
• Male Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Vilankurichi, Coimbatore, Tamil Nadu
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Dj Suren. It takes less than a minute.