Tele Caller

Join Dk Finsol Services Pvt Ltd as a Tele Caller in Jayanagar, Bengaluru. There are 4 open positions. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Kannada, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Kannada and Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: Kannada, English
• You are calm under pressure and polite

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Jayanagar, Bengaluru, Karnataka
• Vacancies: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dk Finsol Services Pvt Ltd reviews applications regularly.