Telecaller

Start your next role as a Telecaller with Dkp Innovations in Vijayanagar, Bengaluru. Salary is up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Hindi and English, Active listening, Typing speed
• Basic English
• Freshers can apply
• You are polite and patient

Job details

• Job location: Vijayanagar, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Dkp Innovations. It takes less than a minute.