Telecaller

Dm Bikes is hiring a Telecaller in Saidapet, Chennai. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Active listening, Typing speed, CRM tools and Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and customer-first

Job details

• Location: Saidapet, Chennai, Tamil Nadu
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Dm Bikes.