Bank Executive (Dra Certified)

DM Financial Services is looking for a Bank Executive (Dra Certified) to join its team in Manish Nagar, Nagpur. The team is filling 2 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Marathi, Hindi

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Hindi and Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• You are patient and polite

Position details

• Location: Manish Nagar, Nagpur, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2

Ready to start? Upload your resume and apply to DM Financial Services today.