Telecalling

Dmi Education Pvt Ltd is looking for a Telecalling to join its team in Chikalthana Industrial area, Aurangabad. Salary is up to ₹15,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, CRM tools, Verbal communication, Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and polite

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Work location: Chikalthana Industrial area, Aurangabad, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

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