Customer Support Executive

Dmsn Media Private Limited wants to bring on a Customer Support Executive for its Village Kanjhawla, Delhi team. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Customer Inquiries Via Phone, Email, Chat, Or Social Media.Resolve Customer Complaints And Provide Appropriate Solutions.Process Orders, Returns, Refunds, And Exchanges.Track Shipments And Provide Delivery Updates.Maintain Accurate Customer Records And Interaction Logs.Coordinate With Internal Teams To Resolve Customer Issues.Follow Up. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone self-motivated and persuasive

Day-to-day work

Here is what a typical day looks like:

• Prepare quotations and close deals with decision makers.
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Village Kanjhawla, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dmsn Media Private Limited today.