Customer Support Executive

A new Customer Support Executive role is open at Dmsn Media Private Limited, Village Kanjhawla, Delhi. The pay goes up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Handle Customer Queries Through Calls, Whatsapp, Email, And Other Communication Channels.Resolve Customer Complaints And Provide Appropriate Solutions.Assist Customers With Order Status, Delivery, Returns, Refunds, And Exchanges.Maintain Proper Records Of Customer Interactions And Complaints. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What you will do

Your main tasks will be to:

• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team
• Build long-term relationships with existing clients
• You'll identify and approach new customers in the assigned territory.
• Record visits, calls and orders in the CRM or daily report

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A persuasive, self-motivated attitude

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Work location: Village Kanjhawla, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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