Customer Relationship Management (C...

Dns Polyfab Private Limited has an opening for a Customer Relationship Management (C... based in Vishwakarma Industrial Area, Jaipur. There are 3 open positions. You can earn up to ₹22,000/month.

In the employer’s words

We Are Looking For A Proactive And Customer-Focused Crm Executive For Our Fabric Business In Jaipur. Handle Customer Inquiries And Maintain Client Relationships. Follow- Up With Existing And Potential Customers. Manage Customer Data, Orders, And Feedback. Coordinate With The Sales Team To Ensure Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Salary

Compensation: ₹20,000 – ₹22,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Vishwakarma Industrial Area, Jaipur, Rajasthan
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Dns Polyfab Private Limited today.