Telecaller

Docland Services Limited is looking for a Telecaller to join its team in Sector 3 - Noida, Delhi. The pay goes up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Potential And Existing Clients Explain Company Services And Benefits Clearly Follow Up For Renewals, Appointments, And Customer Queries Maintain Daily Call Records And Customer Data Generate Leads And Schedule Meetings For The Sales Team Handle Customer Concerns Professionally. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Bengali, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Bengali, English, Hindi, Inbound, Outbound and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Bengali, Hindi, English

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Sector 3 - Noida, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Docland Services Limited reviews applications regularly.