Telecaller

Start your next role as a Telecaller with Doctor Realtor in Ballupur, Dehradun. The pay goes up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Active listening and Typing speed
• Basic English
• Freshers can apply
• You are patient and polite

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Ballupur, Dehradun, Uttarakhand
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Doctor Realtor today.