Operation Executive

Start your next role as an Operation Executive with Documitra in Ajmer Road, Jaipur. There are 2 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Basic Excel, Advanced Excel | Skills Needed : Computer, Email

Pay and perks

Compensation: ₹12,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Advanced Excel, Basic Excel, Computer, Email
• Male Only
• Basic English
• Freshers can apply
• Basic Excel, Advanced Excel
• Skills Needed: Computer, Email

Quick facts

• Work location: Ajmer Road, Jaipur, Rajasthan
• Timings: 6:00 PM - 3:00 AM | Monday to Saturday
• Interview: 1:00 PM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Documitra reviews applications regularly.