Operations Executive

Start your next role as an Operations Executive with Documitra in Ajmer Road, Jaipur. Great for first-time job seekers. You can earn up to ₹22,000/month. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Candidate profile

• Open to freshers
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and customer-first

Pay and perks

Compensation: ₹10,000 – ₹22,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Ajmer Road, Jaipur, Rajasthan
• Interview timings: 3:00 PM - 7:00 PM | Monday to Saturday
• Working hours: 6:00 PM to 3:00 AM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work mode: Office-based

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