Operations Executive

Join Documitra as an Operations Executive in Vaishali Nagar, Jaipur. 2 candidates will be hired for this role. Salary is up to ₹22,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

What the job involves

As an Operations Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and patient

What you get

Salary: ₹12,000 – ₹22,000 per month, based on skills and experience.

Position details

• Location: Vaishali Nagar, Jaipur, Rajasthan
• Job type: Full time
• Work mode: Work from office
• Interview timings: 2:00 PM - 7:00 PM | Monday to Saturday
• Shift: 6:00 PM - 3:00 AM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Documitra today.