Telecaller

Looking for a Telecaller role in Subhash Nagar, Ludhiana? Doric Multimedia Private Limited (Doric Multimedia Pvt. Ltd.) is hiring now. You can earn up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

The Candidate Will Handle Inbound And Outbound Calls To Assist Customers With Tally-Related Queries.Responsibilities Include Resolving Issues, Providing Product Guidance, And Ensuring Customer Satisfaction. Type : Sales | Languages : Punjabi, Hindi, English

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English, Hindi, Punjabi and Sales
• No English required
• Freshers can apply
• Type: Sales
• Languages: Punjabi, Hindi, English

What the job involves

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Work location: Subhash Nagar, Ludhiana, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Doric Multimedia Private Limited (Doric Multimedia Pvt. Ltd.).