Telecaller

A new Telecaller role is open at Dovetail Solutions (Ambala), Prem Nagar, Ambala. The pay goes up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, Active listening and CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Position details

• Job location: Prem Nagar, Ambala, Haryana
• Work mode: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Dovetail Solutions (Ambala). It takes less than a minute.