Team Leader

Dp4u Services Private Limited wants to bring on a Team Leader for its Sector 142 - Noida, Delhi team. You can earn up to ₹36,500/month. 30 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, customer-first attitude

What you get

Compensation: ₹25,000 – ₹36,500 per month.

Job details

• Work location: Sector 142 - Noida, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Timings: |04:00 AM 01:00 PM Morning Shift| | 10:00 AM 07:00 PM Morning to Evening Shift |07:00 PM 04:00 AM Evening to Morning Shi

If this job suits you, apply now — shortlisted candidates will be contacted by Dp4u Services Private Limited.