Telecalling Executive

Dr Basu Eye Hospital wants to bring on a Telecalling Executive for its Jasola, Delhi team. The pay goes up to ₹22,000/month. The team is filling 10 vacancies.

Note from the employer

Opening With Dr. Basu Eye Hospitalkra Involves Attending Calls, Inbound And Outbound,Fixing Up Appointment Of Patients With Doctors, Follow Ups. Training Will Be Provided.Address For Interview Jagat Pharma, Dlf Tower B, 6Th Floor, Y8602, Near Sports Complex Jasola, Jasola, New Delhinearest Landmark Jasola Apollo Metro Station Or Jasola Vihar Shaheen Bagh. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound, Sales | Languages : English, Hindi

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound, Sales
• Languages: English, Hindi

Job details

• Work location: Jasola, Delhi, Delhi
• Vacancies: 10
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Dr Basu Eye Hospital.