Operation Executive

A new Operation Executive role is open at Dr. Bhatt Pathology Laboratory, Dhebar road, Rajkot. Salary is up to ₹22,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary and benefits

Compensation: ₹20,000 – ₹22,000 per month.

Job details

• Job location: Dhebar road, Rajkot, Gujarat
• Timings: 9:0 AM - 8:00 PM | Monday to Saturday (Break Duty)
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Dr. Bhatt Pathology Laboratory.