Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Dr Grace Homoeopathy Clinic, Somajiguda Circle, Hyderabad. There are 3 open positions. Salary is up to ₹18,000/month.

Note from the employer

Fixing Appointment To Doctors And Follow Up Pt. Inbound Calling. More Than 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Telugu, Kannada, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Telugu, Kannada, Hindi, English
• Someone patient and polite

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Somajiguda Circle, Hyderabad, Telangana
• Openings: 3
• Timings: 10 AM - 7 pm PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview: 4pm to - 6pm:00 PM | Monday to Saturday

Apply today and take the next step in your career with Dr Grace Homoeopathy Clinic.