Operation Team Coordinator

Dr. Jitender Tomar Private Limited is hiring an Operation Team Coordinator in Dwarka Mor, Delhi. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Dwarka Mor, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site

Ready to start? Upload your resume and apply to Dr. Jitender Tomar Private Limited today.