Patient Relations Officer

Join Dr.Positive Health Science Pvt Ltd as a Patient Relations Officer in Kompally, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Job Description: -Responsibilities:1) Responsible To Develop And Implement Strategies To Promote Healthcare Services To Prospective Patients.2) Build And Maintain Strong Relationships With Patients And Their Families To Ensure A Seamless Patient Services By Coordinating Appointments, Addressing Queries, And Providing Necessary Information.3) Re. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English, Telugu

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marketing, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English, Telugu
• You are polite and customer-first

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Quick facts

• Location: Kompally, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 10:30 AM - 8:00 PM | Monday to Sunday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Dr.Positive Health Science Pvt Ltd reviews applications regularly.