Voice Process Associate

Dr.Positive Health Science Pvt Ltd is hiring a Voice Process Associate in Kukatpally, Hyderabad. There are 20 open positions. Great for first-time job seekers. Salary is up to ₹16,000/month.

Note from the employer

Handling Customer Quires Through Calls. Type : Sales | Languages : English, Telugu

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Sales, Telugu
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Telugu
• Someone calm under pressure and patient

Pay and perks

Compensation: ₹14,000 – ₹16,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Job details

• Job location: Kukatpally, Hyderabad, Telangana
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM
• Job type: Full time

Ready to start? Upload your resume and apply to Dr.Positive Health Science Pvt Ltd today.