Customer Relationship Management Co...

Start your next role as a Customer Relationship Management Co... with Dr R S SAINI in Sector 70 - Faridabad, Delhi. The pay goes up to ₹5,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹5,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Typing speed, CRM tools, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Customer Relationship Management Co..., your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Sector 70 - Faridabad, Delhi, Delhi
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dr R S SAINI today.