Ecommerce Sales Executive

Dr Shopcart Private Limited is looking for an Ecommerce Sales Executive to join its team in Palam Village, Delhi. Salary is up to ₹20,000/month. There are 2 open positions.

Note from the employer

We Are Looking For A Sales Executive With Good Communication Skills And Strong Convincing Ability. Our Company Deals In Headphones And Works Mainly With Dealers And Distributors.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary and benefits

You will be paid ₹17,000 – ₹20,000 per month.

Position details

• Job location: Palam Village, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 2:30 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Dr Shopcart Private Limited reviews applications regularly.