Telecaller

A new Telecaller role is open at Dr Umang Khanna Homoeopathic Clinic, sarfaraz ganj, Lucknow. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: Typing speed, CRM tools, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Position details

• Job location: sarfaraz ganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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