Customer Support Caller

Dr Veda Private Limited wants to bring on a Customer Support Caller for its Pitampura, Delhi team. You can earn up to ₹15,000/month. The team is filling 5 vacancies.

Note from the employer

We Are Seeking A Clear-Spoken, Detail-Oriented, And Reliable Order Confirmation Executive. The Role Involves Calling Customers To Verify Order And Delivery Details, Confirm Purchases, Update Order Status, Resolve Address Issues, Answer Basic Queries, And Maintain Accurate Crm/Excel Records. Basic Upselling May Be Required.Location: In-Person. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and customer-first

Day-to-day work

As a Customer Support Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Job location: Pitampura, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dr Veda Private Limited.