Telecaller

Looking for a Telecaller role in Shukrawar Peth, Pune? Draco Insurance is hiring now. You can earn up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and patient

Position details

• Location: Shukrawar Peth, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Draco Insurance reviews applications regularly.