Team Leader

Dream Achivers Family is looking for a Team Leader to join its team in Amaravathi, Guntur. You can earn up to ₹25,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales, Inbound, Outbound | Languages : English, Telugu

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Inbound, Outbound, Sales and Telugu
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Outbound
• Languages: English, Telugu

What you will do

As a Team Leader, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Quick facts

• Job location: Amaravathi, Guntur, Andhra Pradesh
• Work mode: Office-based
• Timings: 11 AM - 5 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

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