Customer Onboarding Executive - Non...

Looking for a Customer Onboarding Executive - Non... role in Poonamallee High Road, Chennai? Dream Crest is hiring now. The pay goes up to ₹20,000/month. Great for first-time job seekers. The team is filling 3 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Telugu

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu
• You are polite and calm under pressure

Quick facts

• Job location: Poonamallee High Road, Chennai, Tamil Nadu
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Dream Crest today.