Senior Tele Caller

Looking for a Senior Tele Caller role in Sevoke Road, Siliguri? DreamDesk is hiring now. 20 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹18,000/month.

Employer’s description

The Role Of The Tele-Caller Will Be To Connect With The Students And Their Guardians And Guide Them Through Their Career By Providing Them Multiple Trending Options. The Tele-Caller Is Also Responsible For Bringing And Convincing Students Along With Their Parents For A Free Career Guidance Session. Languages : Bengali

Key responsibilities

As a Senior Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali
• Female Only
• Basic English
• Freshers can apply
• Languages: Bengali

Quick facts

• Work location: Sevoke Road, Siliguri, West Bengal
• Vacancies: 20
• Employment type: Full time
• Work mode: Work from office
• Timings: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by DreamDesk.