Tele Caller

Looking for a Tele Caller role in Sodepur, Kolkata? Dreamline is hiring now. Salary is up to ₹15,000/month. The team is filling 4 vacancies.

Employer’s description

Telecaller For An Educational Institute. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Hindi and English, CRM tools, Active listening, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Quick facts

• Work location: Sodepur, Kolkata, West Bengal
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: Communicate over WhatsApp after shortlisting.
• Openings: 4

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