Field Collection Executive

Dreams Debt Solutions Private Limited has an opening for a Field Collection Executive based in Moradabad. Salary is up to ₹18,000/month. 5 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Preferred Experience In : Credit Card

Compensation

Compensation: ₹12,000 – ₹18,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Credit Card
• Male Only
• Basic English
• Freshers can apply
• Preferred Experience In: Credit Card
• Someone calm under pressure and customer-first

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Location: Moradabad, Uttar Pradesh
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

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