Senior Tele Caller

Dreamz Finance is looking for a Senior Tele Caller to join its team in Tilak Road, Pune. You can earn up to ₹15,000/month. There are 5 open positions.

Employer’s description

A Senior Telecaller Job Involves Leading Sales/Support Calls, Generating Leads, Upselling, Mentoring Juniors, And Achieving Targets, Requiring Excellent Communication, Crm Skills, And Relationship-Building To Convert Prospects And Ensure Customer Satisfaction, Going Beyond Basic Calling To Handle Complex Issues And Contribute To Strategy. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

What the job involves

As a Senior Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Tilak Road, Pune, Maharashtra
• Job type: Full time
• Work type: Work from office
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dreamz Finance.