Telecaller

Looking for a Telecaller role in Sadashiv peth, Pune? Dridh Textiles is hiring now. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Potential And Existing Customers.Explain Company Products And Services To Customers.Maintain Customer Records And Update Databases.Handle Customer Queries And Provide Accurate Information. Marketing | Languages : Marathi, Hindi

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi, Marathi, Marketing
• Basic English
• Freshers can apply
• Marketing
• Languages: Marathi, Hindi
• Someone customer-first and calm under pressure

What you get

The salary for this role is ₹13,000 – ₹15,000 per month.

Job details

• Job location: Sadashiv peth, Pune, Maharashtra
• Shift: 10.30AM - 8.00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Dridh Textiles.