Telecaller

Drishti Overseas is hiring a Telecaller in Sector-17, Chandigarh. You can earn up to ₹13,000/month. The team is filling 2 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹13,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, Verbal communication, Active listening
• Female Only
• No English required
• Freshers can apply

Job at a glance

• Work location: Sector-17, Chandigarh, Chandigarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Drishti Overseas reviews applications regularly.