International Call Center

A new International Call Center role is open at Drs Cargo Movers Limited, Ranigunj, Hyderabad. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : Hindi, English

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, International and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: Hindi, English
• A polite, calm under pressure attitude

Job details

• Job location: Ranigunj, Hyderabad, Telangana
• Vacancies: 2
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Drs Cargo Movers Limited reviews applications regularly.