Senior Tele Caller

Looking for a Senior Tele Caller role in Chandni Chowk, Kolkata? Ds Associates is hiring now. Salary is up to ₹25,000/month. Great for first-time job seekers. The team is filling 4 vacancies.

Note from the employer

Make A Call To Customer And Convince Him Or Her For Work With Us. Type : Sales | Languages : Bengali, Hindi, English | Preferred Experience In : Real Estate

What we are looking for

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Hindi, Real Estate, Sales
• Female Only
• No English required
• Freshers can apply
• Type: Sales
• Languages: Bengali, Hindi, English
• Preferred Experience In: Real Estate
• A polite, customer-first attitude

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Roles and responsibilities

As a Senior Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Position details

• Location: Chandni Chowk, Kolkata, West Bengal
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10.30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ds Associates.