Telecaller

DSA Finance wants to bring on a Telecaller for its Vaishali Nagar, Jaipur team. The pay goes up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• A patient, polite attitude

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: Vaishali Nagar, Jaipur, Rajasthan
• Job type: Full time
• Work mode: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to DSA Finance. It takes less than a minute.