Telecalling Executive

Start your next role as a Telecalling Executive with Dsifd Educational Private Limited in L I G Colony, Indore. There are 10 open positions. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

A Tele Counselor Is Responsible For Handling Inbound And Outbound Calls, Guiding Prospective Students/Customers, Understanding Their Needs, And Providing Accurate Information About Courses/Services. The Role Includes Lead Generation, Follow-Ups, Appointment Scheduling, Maintaining Call Records. Type : Sales, Outbound | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Job details

• Location: L I G Colony, Indore, Madhya Pradesh
• Work mode: Work from office
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Dsifd Educational Private Limited.