Telecaller

DSP For You Pvt Ltd is looking for a Telecaller to join its team in Raipur. Freshers can apply. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and patient

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Work location: Raipur, Chhattisgarh
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to DSP For You Pvt Ltd today.