Debt Collection Executive

Due Factory Services Private Limited wants to bring on a Debt Collection Executive for its Tagore Garden, Delhi team. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Hindi, English
• Someone patient and customer-first

What the job involves

As a Debt Collection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Job details

• Job location: Tagore Garden, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Due Factory Services Private Limited today.