Debt Collection Executive

Due Factory Services Pvt Ltd wants to bring on a Debt Collection Executive for its Kirti Nagar, Delhi team. Salary is up to ₹25,000/month. The team is filling 10 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic

What the job involves

As a Debt Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• A patient, customer-first attitude

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Job details

• Location: Kirti Nagar, Delhi, Delhi
• Vacancies: 10
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Due Factory Services Pvt Ltd reviews applications regularly.