Debt Collection Executive

Start your next role as a Debt Collection Executive with Due Factory Services Private Limited in Ramesh Nagar, Delhi. There are 13 open positions. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi and Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and calm under pressure

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What you will do

• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Position details

• Location: Ramesh Nagar, Delhi, Delhi
• Openings: 13
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Due Factory Services Private Limited.