Shift Incharge

Join Duovest Partners Llp as a Shift Incharge in Gumasta Nagar, Indore. The team is filling 2 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

Employer’s description

Manage Grocery Store Operations With Team Size Of 5-30, Timely Packing Of Orders, Daily Inwarding And Put Away Of Incoming Material, Reporting Damage And Shortage Of Incoming Material, Preventing Theft In Store, Arranging Store Properly. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Inbound, Outbound | Languages : Hindi, English

What you get

Compensation: ₹16,000 – ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English

Quick facts

• Location: Gumasta Nagar, Indore, Madhya Pradesh
• Work type: Office-based
• Employment type: Full time
• Timings: Morning 7 am to 4 pm | Afternoon 3pm to 12 pm | Night 11 pm to 8 am | Monday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Click Apply to send your profile to Duovest Partners Llp. It takes less than a minute.