Telecaller

Dura Sleep is hiring a Telecaller in Topsia, Kolkata. Salary is up to ₹15,000/month.

Employer’s description

Making Sales Call To Leads Given , And Generating Appointments For Sales Team. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Bengali

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Bengali, English, Hindi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Bengali
• You are patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Topsia, Kolkata, West Bengal
• Working hours: 10:00 am - 7:00pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 am - 6:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dura Sleep reviews applications regularly.