Senior Telecaller

Looking for a Senior Telecaller role in Kanthanchavadi, Chennai? Durapak is hiring now. You can earn up to ₹50,000/month.

In the employer’s words

Looking Best Telecaller , Customer Handling , Followup On Calls And Emails,. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

Compensation: ₹40,000 – ₹50,000 per month.

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and International
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are calm under pressure and polite

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Kanthanchavadi, Chennai, Tamil Nadu
• Work type: Office-based
• Vacancies: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Durapak.