Telesales Executive

DV Group of Companies is hiring a Telesales Executive in Dum Dum Road, Kolkata. No experience? You can still apply. The team is filling 20 vacancies. The pay goes up to ₹12,000/month.

Employer’s description

Strong Communication Abilities.....Exceptional Communication And The Capacity To Switch Up Speaking Approach....The Capacity To Adjust To Challenging Circumstanceshaving A Firm Understanding Of The Products Or Services The Business Provides....Ability To Listen And Solve Problems....Ability To Cope With Rejection While Remaining C. Type : Sales, Outbound, Domestic, Inbound | Languages : Bengali

Compensation

You will be paid ₹9,000 – ₹12,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic, Inbound
• Languages: Bengali
• Someone polite and patient

Job at a glance

• Job location: Dum Dum Road, Kolkata, West Bengal
• Work mode: On-site
• Timings: many job timing
• Vacancies: 20
• Interview timings: 10:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time

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