Telesales Executive

Dv Group Of Companies is looking for a Telesales Executive to join its team in Dum Dum Road, Kolkata. 25 candidates will be hired for this role. You can earn up to ₹12,000/month. Freshers can apply.

In the employer’s words

Strong Communication Abilities.....Exceptional Communication And The Capacity To Switch Up Speaking Approach....The Capacity To Adjust To Challenging Circumstances, Having A Firm Understanding Of The Products Or Services The Business Provides....Ability To Listen And Solve Problems....Ability To Cope With Rejection While Remaining Calm,. Type : Sales, Outbound, Inbound | Languages : Bengali

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Inbound, Outbound and Sales
• No English required
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Bengali

Salary and benefits

Compensation: ₹9,000 – ₹12,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Dum Dum Road, Kolkata, West Bengal
• Openings: 25
• Shift: 9:30am 6:30pm
• Work type: Work from office
• Interview: 10:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Dv Group Of Companies reviews applications regularly.