Decor Division Manager

Start your next role as a Decor Division Manager with Dvm Protech in Wazir Pur Indl Area, Delhi. The pay goes up to ₹40,000/month.

Employer’s description

Manage Lead Funnel Of Physical Visitlead Funnel Of Digital Visits Conversion Focus From Both Digital,Physical Leadsdigital Marketing Campaign Run With Digital Marketing Executive And Manage Leadssample And Catalogues Courier Send And Tracker From Customer Relationship Executive Catalogue Making Done From Customer Relationship Executive (. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹35,000 – ₹40,000 per month.

Quick facts

• Location: Wazir Pur Indl Area, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1

Ready to start? Upload your resume and apply to Dvm Protech today.